How long will it take for me to receive my order?

Modified on Mon, 18 Dec 2023 at 01:53 PM

We use USPS for free shipping, and transit times can sometimes take up to 5-10 days. 

During certain holidays, we do see an increased volume of packages being shipped from Imperial, as well as other companies so please keep that in mind. 

If you have an account:

You can view the status of your order and its tracking information by visiting your Orders page and clicking the VIEW button on the order you wish to check on. From here, you can see your tracking info & order details.

If you are a guest:

You can still view the status of your order if you do not have an account by visiting the Track Your Order page.

If you have a question or concern regarding your shipment, submit a ticket and we'll get back to you as soon as possible!

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