If the coupon code didn't work, check:


  • That you're applying the code to the right site. Both the main Imperial website and Custom Imperial run their own promotions, with different coupon codes.
  • That your order meets the requirements of the coupon code. For example, if the coupon code is for free shipping on orders of $50 or more, make sure that you have $50 worth of items in your cart when you try to apply it.
  • The expiration date to make sure that the coupon code is still valid.